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Do you understand your suppliers' current performance and whether they have the potential to support your ongoing and future requirements? Do you have the right suppliers? Do you have supplier scorecards, but would like to understand how to improve their effectiveness?
Do you understand your suppliers' current performance and whether they have the potential to support your ongoing and future requirements? Do you have the right suppliers? Do you have supplier scorecards, but would like to understand how to improve their effectiveness? Understanding supplier capabilities and performance is vital to ensuring a well-functioning supply network, avoiding supply risk and achieving customer satisfaction. Sherry Gordon, the leading authority on supplier evaluation and performance management, gives an overview of the key components of a good business process for evaluating suppliers and managing their performance. She outlines best practices for measuring and improving supplier performance and gives real-life company examples.
